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Proudly serving Berea, KY and the surrounding area since 2012

Our Credentials

  • License ID: 33292 (Pest Control Operator)
  • License ID: 13114 (Pesticide Applicator)
  • BASF
  • LBAR

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Customer Testimonials

Composite Score

Quality

Customer Service

Value

Review Date: 02/13/2022 | Author: Patti B.

Comments: Good value

Review Date: 11/10/2021 | Author: Janet R.

Comments: Very good. Tech is very professional and friendly. Thoroughly explained everything.

Review Date: 06/10/2021 | Author: Judy R.

Comments: Treatment effective and need for one return visit explained.

Review Date: 02/04/2021 | Author: Stacey B.

Comments: This Company Ryan and his wife have helped me 3years ago and my mother now. Ryan is kind knowledgeable and they go above and beyond to help you out and get the job done with excellent success. Did I mention they are great Christian people who will pray for you. That means alot to me. They did excellent thank yall !!

Review Date: 06/23/2020 | Author: David L.

Comments: Very helpful and friendly on the phone. The technician was knowledgeable, pleasant to work with and respectful of our home. Very pleased he wore shoe covers when he came in from outside.

Review Date: 03/14/2020 | Author: Sandra C.

Comments: I was very happy to know that they were animal lovers just like me and that they cared about the critters and what happened to them once removed. I was very happy with the service.

Review Date: 02/21/2020 | Author: Michael S.

Review Date: 07/22/2019 | Author: Sandra L.

Comments: They did a great job

Review Date: 06/24/2019 | Author: Marge R.

Comments: One of the best companies I have ever used for anything ever. Clear explanations, efficient service, and great courtesy. I will always use them.

Review Date: 04/15/2019 | Author: Karl H.

Comments: Ryan was a great individual, explained everything that he did.

Review Date: 10/10/2018 | Author: Barry J.

Comments: Timely and thorough

Review Date: 09/18/2018 | Author: Karen M.

Comments: Very professional service, very knowledgeable.

Review Date: 09/10/2018 | Author: Susan A.

Comments: I had just moved into this house a few months earlier and moved from a state were we didn't have a problem with bugs and then I started seeing ants in a couple of places in the house. I had them treat for ants. I have cats and they used a spray that would not be harmful to them. They sprayed inside and outside with something that was supposed to get back to the nest and not just kill on contact. I did see a few ants in the house again about 3 weeks later and they came back and sprayed again for free. I haven;t seen any since. There was an odd situation that occurred right after they sprayed. I got up one morning and found thousands of cucumber beetles dead on my front porch. There is no explanation as to why the beetles came to my house but it appears that the broad spectrum spray they used killed the beetles.

Review Date: 08/27/2018 | Author: Michelle S.

Comments: We just bought a new house and in the process of unpacking saw a couple of bugs. I was devastated, crying and upset. I did some research over the weekend and planned on calling a big name company 1st thing Monday morning. I also looked on Home Advisor for advice and recommendations. Before I had a chance to call Monday I received a call from Ryan at Integrity Pest Control at 8:30 am. I told him I was on my way to work and would call him right back. I got to work, looked up his reviews on H.A and was very impressed. I called him back and he was so nice and knowledgeable. He explained everything to me in detail and told me he would take care of it. He came the next day and he really went above and beyond! He made sure all of our pet bowls were out of the house (moved them himself), helped my husband move my birds to the back yard and just payed attention to every detail-even making sure my dish sponges weren't contaminated. His customer service is top rate and I have not seen 1 bug since. I would not call anyone else. I'm so glad he called me that day and got to me 1st. He's got my business from now on. Super nice guy and very efficient. He knows his stuff!

Review Date: 08/16/2018 | Author: Randall N.

Comments: Pleasant people and low pricing.

Review Date: 06/14/2018 | Author: Carrie B.

Comments: As usual, great job. Have used them for three different locations now. Communication is great and what needs to be done gets done!

Review Date: 09/28/2017 | Author: Charles N.

Comments: I rated feel like Integrity did a great job. I rated them 5 on everything except for Value for the money on which I gave them a 4.5 only because I did not know do not know the what would be a good price for the treatment. I did think the price was reasonable.

Review Date: 09/11/2017 | Author: Goshi K.

Comments: Highly recommend this termite inspector. Professional job and turn in his report very quickly. Thanks Ryan!!

Review Date: 07/11/2017 | Author: Dana O.

Comments: They were very professional, explained everything beforehand, came on time, and sent a report and pictures when done. Overall, an excellent experience, and I would not hesitate to recommend to anyone else. Great job!

Review Date: 07/06/2017 | Author: Thomas M.

Comments: They were terrific and accommodated my tight schedule. After filling out the online form they called quickly and came out as scheduled the next day to pretreat for termites on a detached out building I was having installed. Customer service does not get much better.

Review Date: 06/25/2017 | Author: Jack D.

Comments: I definitely recommend Integrity Termite. Ryan and Kevin did an outstanding job. They inspected my house and crawl space and identified more sites of termite activity than all other firms combined. They followed the manufacturers directions to apply Termidor HE. In addition, they drilled holes in my foundation walls, piers, and chimney base to apply the Termidor HE. They were also helpful in moving big heavy items in my garage. I know it will take 90 days to kill the colony. However, I already see evidence that the Termidor HE is working. Mud columns that previously were replaced in days by the termites have not been replaced once. Besides being very professional, they were a pleasure to have at my house.

Review Date: 05/11/2017 | Author: a Neighbor

Comments: EXCELLENT!!!! Extremely nice and effective!!!

Review Date: 05/09/2017 | Author: Jill L.

Comments: Ryan was my tech. He did a very thorough job of treating my home and yard. He also volunteered (without me asking) to perform a small handyman item in my home. I love the extra mile!

Review Date: 04/12/2017 | Author: David T.

Comments: Meet my needs, reasonable price and courteous and respectful!

Review Date: 03/27/2017 | Author: Tony C.

Comments: Very thorough, professional and friendly. On time, kept me informed of what was found, what was needed and what would be next. I'm very satisfied with this company and would recommend them highly.

Review Date: 03/09/2017 | Author: a Neighbor

Comments: They came and looked over the job and gave me an estimate. Came back a couple days later and did the work. Mole riddance so it will take awhile to see results

Review Date: 02/10/2017 | Author: Brad H.

Comments: Very professional company. Answered phone and showed up on time. Did a very detailed inspection and provided an honest solution to my issue. Will use again!

Review Date: 01/14/2017 | Author: Allen G.

Comments: Prompt and efficient. Nice people.

Review Date: 01/11/2017 | Author: Michael C.

Comments: Excellent work, really got into places the home inspector missed.

Review Date: 12/29/2016 | Author: Kim C.

Comments: Friendly informative and budget friendly would hire again

Review Date: 11/10/2016 | Author: Rebecca K.

Comments: I hired Integrity for an initial termite and pest inspection. Jennifer provided very clear information about their services and terms. The initial inspection was free because I didn't need a document to show the results and no treatment was needed for termites or other bugs. The technician Ryan arrived promptly and did a thorough inspection of the house, attic, and crawlspace. When he found a possum trapped in the crawlspace, he rescued it and took it away to release, for a very reasonable fee. I was completely satisfied with Integrity and I plan to use them for all future pest control needs. I would recommend them highly!

Review Date: 09/21/2016 | Author: Sharon L.

Comments: Jennifer at Interity was quick to repond, contacting me immediately, after I requested service through HomeAdvisors.com. Steve came out the next day after I called, and provided an estimate for what I was needing. I had found wasps in my exhaust light fan in the master bathroom, and also had carpenter bee damage in my pergola. Steve had noticed wasps nests next to my attic vents, and did a very thorough check of the outside of the house, the attic, and crawl space. He provided an estimate to have the attic space fogged, the outside of the house and crawl space sprayed, and the holes drilled by the carpenter bees sprayed and plugged. The work was scheduled for the following week. He came back on schedule, completed the work making sure all wasps were killed, and carpenter bees were eliminated before plugging the holes that the carpenter bees had made. He was professional, friendly, down to earth, very knowledgeable his work, and thorough in explaining what he was doing and what I needed to look for to find future potential problems. He also looked for termite damage and found none. I am extremely satisfied with Integrity. They live up to their name. I would recommend them to anyone needing pest control service. I will hire them again if and when needed in the future.

Review Date: 07/28/2016 | Author: a Neighbor

Comments: I fortunately did not end up having to hire Integrity for what I thought would be a long term pest project. After coming and doing the initial inspection they were not able to find any pest. It eased my nerves that the pest were on the OUTSIDE of our house and not the inside. I appreciated their honesty and professionalism in their initial inspection.

Review Date: 07/11/2016 | Author: Beverly M.

Comments: I have a three story home and spiders had huge webs in all the down lights. Integrity bought a special piece of equipment to remove the webs before spraying.

Review Date: 05/26/2016 | Author: Carolyn S.

Comments: Very professional and friendly. Price reasonable.

Review Date: 05/26/2016 | Author: Carolyn P.

Comments: Steven, the technician, is someone you trust and like immediately. A knowledgeable, down-to-earth gentleman who assessed the problem immediately. Was able to do a little bit right then, returned the next morning exactly when he said he would, and did a wonderful job. Their products are safe and practically odor-free. When I called the office to pay the bill, the lady there was so sweet, down-to-earth and we had a great chat. I recommend Integrity highly - their name matches their work.

Review Date: 05/20/2016 | Author: Nathan S.

Comments: I cannot say enough good things about these guys. They showed up exactly when they said they would and and were extremely friendly and helpful. They were very thorough and quickly located the source of my infestation, removed it and then went above and beyond to eliminate all of the remaining pests. They also took measures to ensure that it would not happen again and even replaced duct work that the carriers of my infestation had damaged. The Price was amazing and they answered about a million questions that I had, I would recommend them to anyone. If you are having pest problems do yourself and your family a favor and give these guys a call.

Review Date: 05/18/2016 | Author: Terry S.

Comments: Personable, very helpful.

Review Date: 05/08/2016 | Author: Samantha J.

Comments: Did an excellent and professional job at a very fair price. Highly recommend over a terminex

Review Date: 05/07/2016 | Author: John & jo G.

Comments: True to his word and staying in touch with his schedule and timing.

Review Date: 04/23/2016 | Author: Jim Y.

Comments: Ryan is very professional and courteous! He explained the problem and treatment in detail. He strives to provide the ultimate customer service and satisfaction. Will never use anyone else if I have termite or pest problems that need treatment!!

Review Date: 04/15/2016 | Author: Page R.

Comments: Ryan (the owner) gave me a very fair estimate to treat my entire house for termites. He and his employee Steve did an excellent job and actually showed me the chemical they were using along with the chemical information before treating my home. They drilled and treated every room in my house including the sun room along with the garage and porch. They also trenched the exterior perimeter of my house and treated it with the highest quality chemical on the market. Integrity Termite and Pest Control go the extra mile, they are very honest and knowledgeable, and are far superior than the other local termite companies that I got estimates from. Integrity Termite and Pest Control gave me a 5 year warranty unlike the rest of the companies I contacted which were only 1 year. The other companies did not want to drill and treat the entire house like the label said on the chemical. If you want an honest and reputable Termite and Pest Control company I would definitely recommend Integrity Termite and Pest Control. They are the best in my opinion.

Review Date: 04/12/2016 | Author: Kevin B.

Comments: He was prompt, friendly, seemed very knowledgeable. Would definitely hire again and recommend to others.

Review Date: 03/07/2016 | Author: Ronnette C.

Comments: They are very professional and get the job done... Even though my problem had gotten out of control they are doing retreats to make sure it is eliminated.. I am very thankful and happy with the service and will recommend them to anyone who needs there service.

Review Date: 02/18/2016 | Author: Melissa B.

Comments: review was thorough and while they gave me options they did not try to up sell me.

Review Date: 02/15/2016 | Author: Shawn C.

Comments: Integrity performed a termite inspection of our home. They showed up early, did a thorough inspection, provided the report on the spot. Couldn't have asked for anything more. If I ever need a pest control company in the future, they are the only company on my list!

Review Date: 01/14/2016 | Author: Connie B.

Comments: Ryan was great. He patiently listened to my concerns before recommending a treatment. Ryan was attentive to details. I will recommend this business to family and friends. Connie B.

Review Date: 12/31/2015 | Author: Ellen E.

Comments: Integrity did a termite inspection for me. They responded quickly to the request, were professional and friendly throughout the process, and delivered the results immediately. Could not ask for more.

Review Date: 12/29/2015 | Author: Courtney W.

Comments: When I found out we had bed bugs I freaked. After talking to multiple exterminators I thought we would never get rid of them. Ryan reassured me if we would follow his advice we could have our home to ourselves again. It took 3 treatments and some work on our side but I'm confident we are finally reaching the end. Ryan and Steven are very knowledgeable, kind, honest and easy to work with. All other exterminators I contacted were going to be over double the cost and I know we wouldn't have received the same quality. They truly care about helping.

Review Date: 12/12/2015 | Author: a Neighbor

Comments: Very prompt and friendly.

Review Date: 11/17/2015 | Author: Mark S.

Comments: Excellent firm to do business with. Highly recommend them. They are very knowledgeable about the business, very professional in how they deal with prospective clients. Their company name is a true testament to who they are and how they conduct themselves....... with a great deal of INTEGRITY!

Review Date: 11/04/2015 | Author: Diana M.

Comments: The owner Ryan Willis is very pleasant to talk with. He took my information for a termite inspection on a house I am buying and gave me a very reasonable estimate over the phone. He sent an employee named Steve to do the inspection because Ryan was on a job in Somerset. Steve arrived on time and did a thorough job. He was very knowledgeable and friendly. I would definitely recommend Integrity Termite and Pest Control.

Review Date: 08/21/2015 | Author: Dave C.

Comments: They did a great, quick & professional job. I would highly recommend them for any pest control needs.

Review Date: 08/21/2015 | Author: Michelle A.

Comments: Great!

Review Date: 08/03/2015 | Author: a Neighbor

Comments: Incredible turn-around...we were under re-construction when we found out we had termites...I called Ryan...he actually came out that afternoon for the discovery phase and provided a quote that evening. He also went above and beyond and did a preliminary spray so the current project could continue. He and his team came out later that week and explained to my Mother exactly the work that was being done. They completed the work on time, and on budget. I live in Lexington... Ryan kept me in the loop before during and after the job was completed. Thank you for an awesome job! I would recommend Ryan and his for any of your pest control needs! Moth

Review Date: 08/02/2015 | Author: Kenneth J.

Comments: Awesome service !!! The Name says it All INTEGRITY !!!

Review Date: 07/22/2015 | Author: Rebecca K.

Comments: We moved into a new house and had ants in the dining room and kitchen. We tried store bought any bait and that didn't work. I called Ryan and he came to our house. The ants were gone the next day. I was very pleased with the results, his courteous manner, and the price.

Review Date: 07/05/2015 | Author: Rosemary R.

Comments: Owner and employees were very nice and accommodating. We will be using this service exclusively!

Review Date: 07/02/2015 | Author: Rick N.

Comments: Very professional and fair. Extremely punctual and very knowledgeable. I have not had any problems, since he treated my yard for moles.

Review Date: 06/18/2015 | Author: Jenny T.

Comments: Professional, speedy, and reasonable

Review Date: 06/02/2015 | Author: Joe I.

Comments: He checked my house for termites found none and did not charge me.

Review Date: 05/24/2015 | Author: Marsha N.

Comments: very helpful and professional would recommend them any time

Review Date: 05/20/2015 | Author: Tom S.

Comments: They're professionals

Review Date: 04/18/2015 | Author: Carrie B.

Comments: Professional, courteous and efficient. They called me promptly, made an appt , came on time and my ants were gone within 3 days! highly recommend. they even put up kindly with my 3 dogs.

Review Date: 12/16/2014 | Author: Marion P.

Comments: Ryan seems to be very dedicated to his service and seems to want to please his customers. Does a very thorough job.

Review Date: 12/13/2014 | Author: Rodney M.

Comments: Ryan very courteous very knowledgable about what he was doing very reasonable in the way he charges. All first class

Review Date: 09/22/2014 | Author: Christine B.

Comments: Ryan comes out and does a free home inspection. He is very friendly and personable. He is neat,and clean [well groomed] in appearance. Ryan is thorough, and does the extras you ask for at little or no extra charge. He never acts put out. When he comes to do the job his dad comes with him. He is a family business, owned and operated. I think that's a plus, no middle man!

Review Date: 09/08/2014 | Author: Connie C.

Comments: Very pleasant and professional. Will definitely use them again. Good family run business.

Review Date: 09/05/2014 | Author: a Neighbor

Comments: None

Review Date: 08/21/2014 | Author: a Neighbor

Comments: He completed the job in 2 days. Reasonable prices and very easy to deal with.

Review Date: 08/05/2014 | Author: Eveleen B.

Comments: I was very impressed with their hard work on a very hot day. I would use Integrity again.

Review Date: 07/27/2014 | Author: Bob B.

Comments: Integrity responded within 24 hours to remove a large and potentially dangerous hornets nest close to my house. They got the job done quickly and safely.

Review Date: 07/25/2014 | Author: Kyle B.

Comments: Ryan quickly identified problem areas and was able to show me. His recommendation was comprehensive and informative. I was convinced it was the best approach.

Review Date: 07/19/2014 | Author: Travis C.

Comments: Ryan with Integrity Termite and Pest Control is absolutely phenomenal! Great service, great price, but most of all, just a great guy. I recently had a bit of a pest emergency and contacted Ryan at 7:30 on a SATURDAY evening. By 9:30PM Ryan had the situation resolved and was out the door - total time also included a 45 minute drive! HIGHLY RECOMMEND!!!

Review Date: 06/10/2014 | Author: a Neighbor

Comments: Loved them! They were super helpful and honest to what had been done on my house below. I had only had the house for 2 1/2 months, and they searched every part of it. The guys were on time and cleaned up all their mess. Would definitely recommend! And they have a 3 year warranty.... can't beat that!

Review Date: 03/19/2014 | Author: Carladon M.

Comments: Excellent! Quickly responsive, very reasonable in price!, Ryan is professional at all times, knowledgeable, but also personable( a good and honest soul) and most certainly lives up to his company name - INTEGRITY. I would and will recommend him to anyone in need of pest control. I have dealt with several well known pest control companies in the past and Ryan is THE best by far and is now our "go to guy" for pest control. A+!

Review Date: 03/19/2014 | Author: Lisa S.

Comments: They did a very good job

Review Date: 02/25/2014 | Author: Vera C.

Comments: Really great. We had Integrity do a termite inspection. Ryan was very careful and thorough in his inspection of the house and the surrounding outside. He did an amazing job, and explained everything really well. Reasonably priced. Also, he had excellent communication over the phone regarding setting up the appointment, etc, and he really made an effort to fit the appointment to our schedule and our needs. Both over the phone and in person, I could tell he really takes pride in his work. Would definitely recommend.

Review Date: 11/04/2013 | Author: Eric B.

Comments: Very timely, I submitted a request on Home Advisor on Saturday night and they emailed me back that night to set up the appointment. They showed up for the appointment 15 minutes early and were very thorough and professional. I highly recommend them.

Review Date: 10/11/2013 | Author: David Y.

Comments: Ryan was on time, very professional and the bugs are dieing. Would recommend.

Review Date: 09/27/2013 | Author: Jcquie B.

Comments: would recommend this company! EXCELLENT work, look forward to doing business with Ryan again !!!

Review Date: 06/24/2013 | Author: Jerry G.

Comments: An absolute pleasure to work and do business with. Ryan is an awesome man and I would recommend his business to anyone.